Texas ISP
Terms and Conditions of Use

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Unlimited Terms #1 "10.8"
Unlimited Terms #2 "Agreement"
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TERMS OF SERVICE
1.0 BILLING
1.1 In Consideration of services rendered and
to be rendered, the Customer guarantees the payment of all charges incurred by the
Customer(s) for services provided by Texas ISP in accordance with the terms and conditions
contained in the applicable tariffs on file with the FCC or where appropriate, the
regulatory agency having jurisdiction.
1.2 The Customer further agrees that said
account and all future charges will be paid on or before the 1st day of each month
excluding pre-approved agreements made by the Customer and Texas ISP. Charges are
rendered on the 20th day of each month and are considered delinquent after 30 days and may
be assessed a late charge of 1.5% per month or the maximum allowed by state usury laws not
to exceed 1.5% per month. A $5.00 Administration Fee will be added to any account
becoming delinquent. A delinquent account may be temporarily suspended from use until the
charges have been paid.
1.3 In case of errors or questions about a
bill, the Customer is to refer queries as soon as possible to our corporate offices in
Breckenridge, Texas. The Customer must respond no later than 10 days from the
billing date of the first bill on which the problem or error appeared. After this
time, Texas ISP will consider the bill to be correct.
1.4 If the account becomes delinquent and it
becomes necessary to forward this account to an attorney/collection agency for collection,
the Customer agrees to pay an attorney's/collection agency fee for the handling of same at
a fixed rate of 25% of the amount due with a minimum of $75 (Seventy-five Dollars) plus
all other costs for collection including court costs.
2.0 TERMINATION OF SERVICE
2.1 Texas ISP reserves the right to terminate
all services to any customer with an account, should any such account become delinquent
and are not paid within 30 days of any billing due date. Accounts include but are
not limited to parent, subsidiary, and affiliated corporations; individuals and
partnerships; individuals and sole proprietorships; and any other entities to which there
is any direct or indirect connection between the account and the said Texas ISP..
2.2 Customer understands that Texas ISP
reserves the right to terminate any account for any reason and at any time.
Customer's sole remedy is to receive a refund for prepaid but unused services. Texas ISP
also as listed below, can discontinue service to any of its customer
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3.0 CANCELLATION OF SERVICE
3.1 The Customer additionally agrees to provide
Texas ISP with 30 days written notice of cancellation at its corporate address at 123
South Breckenridge Ave. Breckenridge Texas 76424. Notice may also be given
by email to
administration@texasisp.com or by phone at 254 559 5559. Any current charges will remain due regardless of cancellation.
4.0 PASSWORD
4.1 The Customer will be provided with or will
select an identification code (username) and confidential password for customer's
exclusive use. The customer account is intended to be a single-user account.
Customer agrees to pay and be responsible for, upon receipt of each monthly statement, all
usage of this identification code.
4.2 The Customer understands that, while Texas
ISP makes every effort to maintain the security of its machines and passwords, Texas ISP
is not liable if Customer's username and/or password is compromised. Further, the
Customer is expected to maintain a secure password consisting of no known word or phrase
and using numbers, letters. Hence, the Customer may be held liable for any actions
taken by an individual or group who have obtained/guessed the Customer's password and used
it to access his account. Under no circumstances is Texas ISP liable for the
actions taken by a compromised account.
4.3 The Customer understands that Texas ISP
does not maintain a record of existing passwords. If the Customer forgets his/her
password, the only recourse will be for Texas ISP to issue a new password upon
verification of the caller's identity.
5.0 USING ACCOUNT FOR ILLEGAL PURPOSES
5.1 Texas ISP services and accounts may only be
used for lawful purposes. Use of an Texas ISP account or service in an illegal
manner is grounds for immediate termination. Customer agrees to hold harmless and
indemnify Texas ISP against any claims or charges that arise from Customer's use of Texas
ISP services and/or accounts.
5.2 Use of an Texas ISP account to gain
passwords, encryption codes, or other security information of Texas ISP or other sites on
any computer network is grounds for immediate termination and, if illegal, will be
reported to the proper authorities. Use of an Texas ISP account to break into an
Texas ISP or other site's machine is also grounds for immediate termination and will be
reported to the affected site and the proper authorities.
6.0 ELECTRONIC MAIL
6.1 While Texas ISP does not in any way monitor
the content of any Customer's e-mail, Usenet postings, downloads, etc., the Customer
acknowledges that Texas ISP has the right to monitor user activity if said activity is
adversely impacting Texas ISP services and/or another site. Texas ISP will not,
however, disclose user activity to another site or entity unless required by court order,
subpoena, or other legal force.
6.2 Texas ISP reserves the right to move,
delete, or reduce the Customer's mailbox if said mailbox has reached a size that is
adversely affecting system performance. Further, Customer acknowledges that Texas
ISP has the right to kill any mail processes being run by the Customer that are adversely
affecting system performance. In these and all instances of system performance
being affected, Texas ISP is the sole judge of what is adverse.
7.0 SECURITY
7.1 Information transmitted over the Internet
and/or other computer networks is generally not considered to be secure. While
Texas ISP respects the privacy of our customers, the Customer understands that there is no
guaranteed privacy on the Internet and that Texas ISP can not be liable or responsible for
any viewing or interception of Customer's e-mail, downloads, news, etc., by other
customers or individuals at Texas ISP or on any network.
8.0 SERVICE QUALITY
8.1 Texas ISP makes no warranty of its service
and availability. While a good faith effort will be made to restrict any and all
downtime to scheduled maintenance periods, no guarantees are made as to any account,
product, or service offered by Texas ISP. In addition, Texas ISP makes no warranty
of Customer transmissions, connections, downloads, etc. Customer is solely
responsible for any losses, damages, or expenses related to service failure, whether
caused by Texas ISP or a Customer, and agrees that Texas ISP shall not be liable for any
or all of same.
8.2 The Customer agrees to indemnify and hold
Texas ISP wholly harmless from and against any and all liabilities that may arise as a
result of the failure of services, equipment or software of Texas ISP, with the exception
of willful misconduct or omissions of Texas ISP.
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9.0 NETIQUETTE
9.1 Customer agrees to abide by the generally
accepted rules of netiquette and the acceptable use policies of any networks or services
accessed while using Texas ISP. It is the responsibility of the Customer to
familiarize himself/herself with these rules if he or she is not already cognizant of
them. Violations of said rules and policies may be grounds for termination of
Customer's account with Texas ISP, with Customer agreeing to abide by Texas ISP's
interpretation of the above.
9.2 Netiquette violations that may result in
the termination of Customer's account include, but are not limited to, the following:
a. Using an Texas ISP mail server to 'mail
bomb' users/sites on the net. Mail bombing in this sense refers to sending very
large and/or very many messages to a user or site, usually in the hopes of filling their
disk space or quota and causing their mail server to crash or their mail to bounce.
b. Sending unsolicited e-mail which provoke
complaints from the recipient(s).
c. Posting a single article or substantially
similar articles to an excessive number of newsgroups (e.g., more than 10) which provoke
complaints.
d. Continued harassment of other users, whether
Texas ISP or not, after being asked to stop the correspondence by both the recipient and
Texas ISP.
e. Sending mass e-mail (e.g., more than 20
recipients) that provokes complaints to Texas ISP, or sending such mail of such a large
volume or size that it adversely affects an Texas ISP mail server.
f. Posting and/or e-mailing pyramid schemes
and/or chain letters to any newsgroup, mailing list, or individual.
g. Making repeated off-topic posts that
generate complaints to Texas ISP. While Texas ISP does not monitor the contents of
its users' posts, it does expect the Customer to abide by the charter of each newsgroup
and will respond to complaints of repeated charter violations.
h. Engaging in any of the above from another
provider and referencing an Texas ISP mail account or WWW page in the message.
i. Running bots or other automated processes on
any IRC server, whether said server is run by Texas ISP or not.
j. Harassing other IRC users, whether by
kicking them off a channel, mass messaging, or other means.
k. Impersonating another user and/or forging
header information on e-mail or posts.
l. Using a server of Texas ISP or another site
to exchange, store, and/or facilitate usage of pirated software or software designed to
facilitate piracy.
m. Using a server of Texas ISP to distribute
instructions on "hacking" into computer systems, creating viruses, or
interfering with telephone services.
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10.0 MISCELLANEOUS
10.1 Texas ISP reserves the right to change
this agreement at any time. Notice of change will be posted in the Message of the
Day section of the Texas ISP Web site, as well in the weekly e-mail newsletter. By
using any Texas ISP services, the Customer agrees that he or she has read and understands
these terms and conditions and agrees to be bound by them.
10.2 By making use of an Texas ISP account, the
Customer certifies to Texas ISP that he or she is eighteen (18) years of age or older.
If the Customer allows an individual under eighteen years of age to access the
Internet from Customer's Texas ISP account, Customer takes full responsibility for the
minor's access to any information that might be viewed as adult or unsuitable and agrees
to hold harmless and indemnify Texas ISP for any claims or charges that arise from said
minor's use of service.
10.3 Customer acknowledges that the Internet
contains some information that may be deemed offensive, obscene, or adult in nature.
Customer accesses such information at his or her own risk, and understands that
Texas ISP has no way to limit access to this type of material located on the servers of
other providers. Customer understands that Texas ISP reserves the right to remove
from its servers any material that Texas ISP management deems to be objectionable.
Customer will be notified by e-mail at the time the material is removed. Repeated
portrayal of objectionable material on Texas ISP servers will be grounds for termination
of the user account.
10.4 The Customer agrees to take responsibility
for any accesses, retrieval, and/or storage of any and all information available to
Customer from his/her Texas ISP account. The Customer indemnifies Texas ISP against
any and all claims or charges relating to the information Customer can or does access
while using his/her Texas ISP account.
10.5 Personal home page areas may not be used
for commercial or organizational purposes. If the user wishes to advertise
product(s) or service(s), Web space must be rented. Violations of this policy will
result in the customer being charged for the advertising. Commercial and
Organizational purposes are defined as being any type of advertising for profit.
Non-profit organizations such as public schools, churches, etc. are not included in this
definition.
10.6 Customer shall not intentionally allow
unauthorized connections to Texas ISP, unauthorized reselling of Texas ISP services, or
the solicitation of Texas ISP users to become subscribers of other on-line information
services, nor shall Customer in any way duplicate any Texas ISP materials, advertising,
brochures, pamphlets and the like or any other information which is proprietary to Texas
ISP.
10.7 Texas ISP reserves the right to direct a
customer to remove any program, process, or technique from a Web site that causes
excessive utilization of Texas ISP bandwidth or resources.
10.8 Texas ISP
provides a class of dial-up service with unlimited normal usage.
Unlimited normal usage does NOT mean unlimited connection.
Customer agrees not to provide any public information services over this
connection, not to use any automatic or electronic method to avoid inactivity disconnect,
and to keep the connection active only when actively using it.
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10.9 Should any violations within these Terms
of Service require corrective action on the part of Texas ISP, the Customer will be held
liable for all costs associated with such action.
10.10 Notice of New Agreements
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